Microsoft / Copilot

You will register a Microsoft Entra application and grant Microsoft Graph access so Section can sync Microsoft 365 Copilot adoption data.

Section connects to Microsoft 365 Copilot through the Microsoft Graph API, syncing Copilot-licensed users and their interaction history to track adoption across your organization. Setup requires registering an application in Microsoft Entra (Azure AD) and granting it permission to read Copilot usage reports and enterprise interactions. Both the Entra admin center and the Azure Portal lead to the same App registrations — use whichever your team prefers.

Prerequisites

Sign in to the Microsoft Entra admin center or Azure Portal with an account that can create app registrations and grant admin consent.
Confirm your organization has Microsoft 365 Copilot-licensed users whose adoption data should sync to Section.
Keep your Section connector setup page open so you can paste the Microsoft credentials after registration.

Required permissions and connection values

Item	Required value	Where to find it
Tenant ID	Microsoft Entra directory ID for your organization	Microsoft Entra admin center → Overview
Application (client) ID	Client ID for the app registration you create for Section	App registration → Overview
Client secret value	Secret value for the app registration	App registration → Certificates & secrets
Microsoft Graph permissions	Permissions that allow the app to read Copilot usage reports and enterprise interactions	App registration → API permissions
Admin consent	Granted for the Microsoft Graph permissions	App registration → API permissions → Grant admin consent

Register the Microsoft Entra application

Open Microsoft Entra admin center or Azure Portal.
Go to App registrations and select New registration.
Enter a name that identifies the app as the Section Microsoft 365 Copilot connector.
Complete the registration using the account type required by your organization.
Copy the Application (client) ID and Directory (tenant) ID from the app registration overview.

Create a client secret

In the app registration, go to Certificates & secrets.
Select New client secret.
Add a description that identifies the secret as used by Section.
Choose an expiration period that matches your organization's credential rotation policy.
Copy the secret Value immediately. Microsoft only shows this value once.

Grant Microsoft Graph access

In the app registration, go to API permissions.
Select Add a permission.
Choose Microsoft Graph.
Add the application permissions that allow Section to read Copilot usage reports and enterprise interactions.
Select Grant admin consent so the permissions are active for the tenant.

Connect Section

Return to the Section Microsoft 365 Copilot connector setup page.
Enter the Tenant ID, Application (client) ID, and Client secret value.
Save the connector configuration.
Run a test sync or start the first sync from Section.
Confirm that Copilot-licensed users and interaction history appear in Section after the sync completes.

Troubleshooting

Error or symptom	How to resolve it
Admin consent is required	Grant admin consent for the Microsoft Graph permissions in the app registration.
Invalid client secret	Paste the secret Value, not the secret ID. If the value is unavailable or expired, create a new client secret.
Insufficient privileges or access denied	Confirm the app registration has Microsoft Graph application permissions for Copilot usage reports and enterprise interactions, then grant admin consent again.
No users sync to Section	Confirm the users have Microsoft 365 Copilot licenses and that Copilot usage data is available in Microsoft 365.

Optional: Next steps

Store the client secret in your organization's approved secrets manager.
Record the secret expiration date so you can rotate it before syncs fail.
Review the app registration permissions during regular access reviews.